| Customization: | Available |
|---|---|
| After-sales Service: | 24h Service |
| Warranty: | 1 Year |
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Q1. How can I get one sample or some samples to test your products?
A1. Thank you for your interest in our products! Please contact our Sales Managers to confirm your order details before placing a samples order.
Q2. How can I get a discount?
A2. We value our partners greatly and offer various discount services during sales and after-sales processes.
Q3. Can I customize my own logo or brand on the Electric Motorcycle?
A3. Yes, we offer OEM services and can incorporate your logo and brand. We also accept modifications in configuration and color.
Q4. What is the delivery time?
A4. For common orders, delivery time is approximately 25-30 days after payment confirmation. Sample orders will be delivered within 35-45 days after payment confirmation.
Q5. Can I mix different models in one container?
A5. Yes, you can mix different models in one container. Please contact our Sales Managers to confirm order details.
Q6. What are your After-sales Terms?
A6. Our Sales Managers and Technician Team provide timely sales and after-sales service. We offer free replacements for any quality issues and cover the costs.
Q7. How long is your Warranty Period?
A7. We provide a 1-year warranty for main parts like Battery/Motor. Plastic spare parts are free for the next order.
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